Our evaluation services support health, human services and education providers as they assess and improve their programs. We build the capacity of our partners to provide effective, cost-efficient and culturally appropriate services within their communities.

Our Approach

We conduct process and outcome evaluation of programs and policies, using both quantitative and qualitative approaches and innovative technologies grounded in science.

Our multidisciplinary staff has extensive experience in conducting experimental and quasi-experimental trials, process evaluations and large scale surveys in an array of settings and with multiple populations. We place a high value on building relationships, sustainability and client empowerment, which is why we consider capacity building an essential element of our evaluation partnerships.

Featured Projects

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Our Services

We can consult with you to improve the quality of your own evaluation or serve as an external, independent evaluator. Our services are tailored to meet your specific evaluation needs.

  • Outcome and process evaluation planning and design, including readiness assessment, logic models and work plans
  • Quantitative and qualitative data collection, management and analysis
  • Instrument and tool development in paper and online formats
  • Performance measures and grant reporting
  • Continuous quality improvement processes
  • Data visualization and reporting
  • Evaluation technical assistance

For more information about our Evaluation Services, email us »

Our Team of Experts

Pamela Jakwerth Drake, PhD

Senior Research Scientist

Eloy Ortiz, MURP

Research Associate

John Shields, PhD, MSW

Senior Research Associate

Lisa Unti, MPH

Research Associate

Meet the Evaluation Staff »



Best Practices: Focus Groups

Enhance your evaluation efforts with this powerful 18-page guide to best practices for developing and implementing focus groups

Tool to Assess Effective Programs

An organized set of questions designed to help practitioners assess whether programs have incorporated the common characteristic of effective programs identified by Dr. Douglas Kirby and his colleagues.