Human Resources Generalist

ETR is seeking a highly experienced and self-motivated Human Resources practitioner to perform professional level HR activities for a growing not-for-profit organization. The ideal candidate will be a generalist with solid experience in recruitment, on-boarding, training, HR administration and other HR programs. If you’re highly organized, savvy in HR technology (HRIS & Excel), able to multi-task, and develop and implement continuous improvement initiatives, this is the job for you! Office location in Scotts Valley, CA.

ETR is a behavioral health non-profit devoted to providing science-based programs and services. We are driven by our mission to advance health and opportunities for youth and families. Our multidisciplinary staff of health educators, program developers, trainers, curriculum specialists, writers, editors, graphic artists, librarians, publication and distribution experts, technologists and social scientists work to transform outcomes in four areas:

  • HIV, sexual, and reproductive health (HIV/SRH)
  • Equity and inclusion in Science, Technology, Engineering, and Math (STEM) fields
  • Alcohol, tobacco, and other drugs
  • School-based health and wellness

Our strategies are based on the philosophy of linking research to practice. We use leading edge and traditional strategies in applied research, evaluation, training technical assistance and capacity building assistance (CBA), program development, product development and evidence-based program dissemination to achieve our mission.


Under the supervision of the Human Resources Director, this position performs a variety of professional level HR activities with emphasis on recruitment and on-boarding. Other responsibilities include benefits administration in concert with Professional Employer Organization (PEO), HRIS and file management, training and administration support. This position will also identify, recommend and implement process improvement initiatives. Discretion in the use of confidential information is required at all times.

Essential duties and responsibilities include the following (other duties may also be assigned)


  • Takes responsibility for the recruitment process in compliance with ETR’s Affirmative Action Program.
  • Builds applicant sources by researching and contacting professional organizations, colleges and universities, community services, diversity listings, Internet sites, etc.
  • Determines applicant requirements by studying the job description and job qualifications.
  • Places recruitment job announcements, advertisements and job listings.
  • Provides guidance and support to hiring manager/team in the recruitment process, which includes, discussing job requirements and applicant qualifications with hiring managers/team; prescreening resumes, phone screening, scheduling interviews, checking references, conducting background checks and verifying educational degrees.
  • Maintains and updates recruitment files, tracks and updates EEO & Affirmative Action data and reports, processes and sends acknowledgement and TNT letters and EEO surveys.
  • Improves the organization’s competiveness by recommending new recruitment practices and scanning for compensation and benefits trends and offerings within ETR’s applicable labor market.

Employee Onboarding

  • Coordinates the onboarding process with operations team, including the preparation of Orientation packets.
  • Conducts new employee orientations and HR related trainings, as requested.
  • Prepares and maintains employee files.
  • Enters and maintains employee information in HRIS.
  • Updates and maintains on annual basis Vehicle DMV and Insurance information.


  • Processes, audits and uploads monthly benefit deductions and Fidelity 401(k) files and contributions.
  • Conducts regular audits with Payroll to ensure accuracy of benefit deductions and employee changes.
  • Coordinates and provides benefit orientations and open enrollment meetings as needed.
  • Assists with annual 401k notices, 5500 Filing, Audit of 401(k) plan, and dissemination of benefit information.

Other Responsibilities

  • Collaborates with HR Director and Operations in health and safety matters.
  • Coordinates Health & Safety Awareness month and other programs as directed.
  • Reviews and updates HR Intranet site regularly to ensure all HR information is accurate and up-to-date.
  • Provides administrative support and meeting and travel coordination for ETR Board of Directors as requested.
  • Updates job knowledge by participating in educational opportunities and professional development, trainings, reading professional publications and in networking.
  • Co-coordinates ETR social events as requested.
  • Provides HR support in the absence of HR Director.
  • Participates in department and company-wide meetings.

Required Specifications

  • BA/BS degree or specialized training plus three years’ experience in Human Resources field or minimum of 5 solid years of Human Resources experience.
  • Two plus years’ experience in recruitment.
  • Experience in benefits administration, training development and facilitation a plus.
  • Excellent computer skills in Microsoft Office Suite, Outlook, HRIS databases, spreadsheets, PowerPoint and adept at learning other office technologies.
  • Excellent written and verbal communication skills.
  • Excellent organizational skills combined with attention to detail, accuracy, and the ability to complete assignments timely and independently.
  • Demonstrates initiative and stays current in the field.
  • Ability to identify and implement process improvement initiatives to ensure optimum delivery of services and support.
  • Ability to prioritize, multi-task and remain flexible.
  • Willingness to work additional hours during peak and deadline periods.
  • Highly Customer Service oriented.
  • Ability to maintain confidentiality.
  • Occasional travel in CA. Valid CA driver’s license, acceptable DMV record and proof of insurance required.

Supplemental Questions

These supplemental questions will be a primary tool in the evaluation of your qualifications for this position. The supplemental information that you provide will be evaluated along with your cover letter and resume. In answering these questions, be as specific as you can – your resume may not be accepted if an incomplete response to this request is submitted.

  1. Describe your experience developing and implementing recruitment processes, include in your response any experience you have developing job announcements, employment advertising and other recruitment materials.
  2. One way in which human resources has been significantly impacted by technology is in the area of recruiting. Please describe the recruitment platforms, portals and/or software applications you have used and are familiar with. Also include your experience using other HR tasks such as employee self-service, digital learning, Affirmative Action Program tracking and other HR applications.

Please limit your responses to one page per question. Thank you.

Salary Range:

Commensurate with Experience. Full-time. Exempt. Level 4 -15.

Deadline Date:

Until filled.


Please submit cover letter, resume and answers to the Supplemental Questions to: Susan Goepfert, Human Resources Dept., ETR Associates, 100 Enterprise Way, Suite G300, Scotts Valley, CA 95066. Email:

ETR is Proud to be an Equal Opportunity Employer

EEO and AA Employer/VET/Disabled